FLAT RATE WHOLESALE

Privacy Policy

Last updated: February 10, 2026

1. Introduction

RE Engine LLC dba Flat Rate Wholesale ("Company," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at flatratewholesale.com and related services.

2. Information We Collect

Information You Provide

  • Account information: name, email, phone number, company name
  • Deal information: property addresses, contract details, financial terms
  • Offer information: offer amounts, financing details, proof of funds
  • Communication content: messages, emails, and notes within the platform
  • Payment information: processed by third-party payment processors

Information Collected Automatically

  • Device information: browser type, operating system, IP address
  • Usage data: pages visited, features used, timestamps
  • Email engagement: opens, clicks on emails we send you
  • Cookies and similar tracking technologies

Information from Third Parties

  • Public property records and transaction data
  • Investor activity data from public sources
  • Authentication data from Google (if you sign in with Google)

3. How We Use Your Information

  • Operate and maintain the platform
  • Match buyers with available deals
  • Send deal alerts, marketing packages, and transaction updates
  • Process offers and facilitate transactions
  • Send SMS notifications (with your consent)
  • Analyze platform usage to improve our services
  • Comply with legal obligations
  • Detect and prevent fraud

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Transaction parties: Buyers, sellers, and title companies involved in your transactions
  • Service providers: Email delivery (Resend), phone/SMS (OpenPhone), cloud hosting (Google Cloud), authentication (Firebase)
  • Legal requirements: When required by law, subpoena, or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Communications & Marketing

Email

We send transactional emails (account confirmations, offer updates) and marketing emails (deal alerts, newsletters). You can unsubscribe from marketing emails at any time using the unsubscribe link in each email or through your account settings.

SMS/Text Messages

If you opt in to SMS notifications, we may send you deal alerts and time-sensitive updates. Message and data rates may apply. Message frequency varies. Text STOP to opt out at any time. Text HELP for assistance. Consent to SMS is not required to use the platform.

Phone Calls

We may call you regarding submitted offers, deal inquiries, or account matters. We do not use auto-dialers for marketing purposes.

6. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Firebase Authentication for secure user authentication
  • Google Cloud Platform infrastructure with SOC 2 compliance
  • Role-based access controls
  • Regular security audits

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for legal and tax compliance. You may request deletion of your account and personal data by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data
  • Object to or restrict processing
  • Data portability
  • Opt out of marketing communications

To exercise these rights, contact us at [email protected].

9. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand platform usage. You can control cookies through your browser settings.

10. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of the Service after changes constitutes acceptance.

12. Contact

For privacy-related questions or requests:

RE Engine LLC dba Flat Rate Wholesale
3120 Southwest Fwy, Ste 101 PMB 69371
Houston, TX 77098
[email protected]